Shipping policy

At support@taccta.us, we are committed to ensuring your orders reach you as efficiently and securely as possible. Please review our shipping policy below to understand how we process and deliver your items.

Order Processing
We strive to process all orders within 1–3 business days of receiving payment. Please note that orders are not processed or shipped on weekends or public holidays. Once your order has been dispatched, you will receive a confirmation email containing your tracking number, which allows you to monitor the status of your package in real-time.

Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your destination and the weight of your items. We offer several shipping methods to suit your needs:

Standard Shipping: Delivery within 8–18 business days.

Note: Estimated delivery times are based on carrier data and are not guaranteed. Factors such as high seasonal volume, customs processing, or unforeseen weather events may cause delays.

International Shipping
We are pleased to offer international shipping to various regions. Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their local government. These charges are not included in the item price or shipping cost and are typically collected upon delivery by the carrier.

Order Tracking and Delivery Issues
Once your package is in the hands of the carrier, responsibility for the safe arrival of the package transfers to them. If your package is marked as "Delivered" but you cannot locate it, we recommend the following:

Verify the shipping address provided at checkout.

Check with neighbors or secure drop-off areas near your home.

Contact the local carrier office with your tracking number.

If a package is lost or arrives damaged, please contact our support team at [Your Email Address] within 7 days of the expected delivery date so we can investigate the matter with the carrier and assist you accordingly.

Policy Updates
We reserve the right to modify this policy at any time. Any changes will be posted on this page. By placing an order with us, you agree to the terms outlined above.

Thank you for choosing support@taccta.us!